Terms & Policies

Please take a moment to go through all my terms & policies. Any questions, please do not hesitate to contact me.

Covid Policy - for your safety

Coronavirus (COVID-19) Infection Prevention & Control Policy


For


Bridal hair by Kerrie


All of us have been affected by the coronavirus (COVID-19) pandemic. I would like to assure all of my clients that I have put certain measures in place to keep myself and my clients safe during this pandemic


I have missed being able to offer you the treatments that I know you love, and I am looking forward to seeing you again as soon as possible.


My  priority is to keep you as safe as possible, and prior to re-opening I have implemented a number of changes which I  would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Hair & Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that we operate that you will notice when you next visit.


Booking Appointments


If I or my assistant feel ill or have symptoms of C0VlD-19, I/ they will self-isolate immediately and may not be able to attend your appointment. This may mean that I/we have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a full refund / voucher .


If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON/HOME SALON FOR YOUR APPOINTMENT .


Visiting the Salon/home salon


For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.


I  have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client


All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.  


Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.



You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.


I  will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment is this is appropriate.


Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / face mask / aprons where appropriate.


I   can confirm that the laundering of salon towels and uniforms is a priority i can assure you that all salon laundry is washed at 60 degrees C


All disposable items are bagged and safely removed from the treatment area between each client / each day


My  treatments


We have carried out a risk assessment on all treatments and we are confident we can carry on providing these safely  


During your hair service


I understand the importance of hand hygiene and we will ensure that I will  wash my hands in according with NHS recommendations before the start of your treatment.


I  will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let me  know and i  will do what I can to satisfy you.


After the treatment


In order to avoid handling of cash, I   would prefer if you could pay for your services by card / or in advance by bank transfer


All of these procedures have been implemented for your safety and mine . We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.


Thanks you for your understanding.


Bridal hair by Kerrie  


11/05/2020

Cookie Policy


This Cookie Policy explains how Bridal Hair By Kerrie uses cookies and similar technologies to recognise you when you visit our websites and any other websites we own. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner  are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information. If you would like more information on Cookies and our policies please contact us throuh our contact page.

Terms & Conditions


A £50 non refundable deposit will need to be paid to secure your wedding date. This will then be taken off the final amount of your wedding day costs. If paying by bank transfer Full payment will be due 4 weeks prior to the date of your wedding.

If you chose to pay cash on the date of your wedding payment will need to be made before services start.


Please note that I can not secure your wedding date until a deposit is made via bank transfer only.


If for unforeseen circumstances I have to cancel your wedding, a full refund will be paid.
I work closely with bridal hair stylists and those stylists are carefully chosen and are of to my standards. I would then try my utmost best to get a stylist for your wedding day if a situation occurred.


Photos/videos will be taken by myself of you, (The bride) and your bridal party and any photos sent by the photographer or the bride maybe posted on my social media accounts.


I/we accept to all photos/videos being used on social media by Bridal hair by Kerrie.


I/we understand and accept all Terms & conditions.

Gift Vouchers - Any gift voucher has to be used within 12 months from day or purchaser, after this date gift voucher will be deemed invalid. Gift vouchers are non refundable but we can do name change, please contact me to request this.


Privacy Policy


Bridal hair by Kerrie is owned and regulated by Bridal Hair by Kerrie 

When you submit information to Bridal Hair by Kerrie or through our website we do not share this data with any other company, person/s or third parties. Site owner is committed to protecting our visitors and account holders at all times. We will only use the data in accordance with the General Data Protection Regulation, also know as GDPR – this includes all data you share with us voluntarily by you and the information we gather as you visit our websites.
By using our website, contact us or registering any details you are agreeing to our Privacy Policy and Terms of use, you are also agreeing to collection, use, and disclosure of that information in accordance with our Privacy Policy.

We actively collect information when you visit our website, when you register or enter any details or make any contact, engage, enter promotion, rate, review or take a survey. Your personal information such as full name, address, email, phone number etc will be identifiable to you and we can use to match details with yourself.

Some areas of our site or services will mean you have to submit information, this is used for the services you are agreeing to and when doing so you agree to such services.

We will collect information such as contact information, account login information, demographic info, information you share and submit

We will also passively collect information, as you navigate through the website, different pages and areas, this is gathered without you actively knowing. We do this by using different technology such as Internet protocol (IP), addresses, cookies, internet tags, and navigational data collection.
We may also receive information about you from third parties, including our commercial partners, other service providers, social media platforms, search engines and enforcement or debt companies.

How we use your information:
To provide you with our services
Give you access to all services and searchable services
To administer competitions or offers you enter in to
To process payments you make
For internal administration and record keeping
To notify you of changes to our site, services, privacy policy and terms.
To answer questions, enquiries and questions
To send you some direct marketing and offers – which you can opt of by emailing or writing to us
To manage legal claims
To manage your identity, to detect fraud and for security reasons
By register, coming on to our site, purchasing or contacting us you agree to the above, all our terms and Privacy policy.
Data Protection/Retention Policy

We will keep your data and personal date and information for as long as you are a registered user on our website or other digital platforms or services, or for as long as needed to provided services to you and also for a some time afterwards.

If you cancel or do not wish to be associated with Bridal hair by Kerrie at any time we will still hold such data and information for some time for different uses such as legalities, accounts, tax and to resolve any disputes.

We may use your IP address to diagnose any problems on our servers for the better of our site and company
We may use data from Third parties about you

We may disclose or share information with third parties, our vendors or companies who work on our behalf but still in accordance with all our terms.

We may share information to law enforcement agencies involved with fraud prevention and detection as we have duty to do so for the safety of our company and everyone else.

We use standard security measures on our website and we will treat your information in strict confidence and will endeavour to all we can to protect such information. However we cannot guarantee the security of any data we gather or you share. By using our site, making contact, sharing information, buying a service or registering you agreeing to all these terms, know the risks and accept inherent security risks and you cannot hold Bridal Hair by Kerrie, any owners, any staff or third parties responsible at any time, for any reason, unless its proven negligence or wilful default

You have the right to request details we hold for you at anytime, please do so in writing and we will send this within 14 days.

You have right to correct or rectify any data we hold for you, please request this in writing via our contact page.